FAQs
FAQ Quality claims
To make a quality claim it is necessary to complete and send the new claim form on our website https://www.scharlab.com/lab/ph/en/services/quality-claims/
Although it is not advisable, it can be done by email, writing to helpdesk@scharlab.com. in that case, it is important to detail in writing the batch number and reference of the product, as well as the defects observed in it.
